Privacy Policy

Last updated: 14 August 2026.

Biomax d.o.o. (“Biomax”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us through it.

1. Who we are

Biomax d.o.o. is the data controller responsible for your personal data. If you have any questions about this policy or about how we process your data, you can contact us using the contact form on our website.

2. What data we collect

We collect personal data that you voluntarily provide through the contact form on our website, including:

  • Company name
  • First and last name
  • Email address
  • Country
  • Area of product interest
  • Any additional information you include in your message

We may also automatically collect limited technical data, such as your IP address and browser type, for the security and operation of the website.

3. How we use your data

We use the data you provide to:

  • Respond to your inquiry and route it to the appropriate team within Biomax d.o.o.
  • Assess potential business partnerships or product inquiries
  • Keep records of our communication with you
  • Comply with legal and regulatory obligations

4. Legal basis for processing

We process your personal data on the basis of your consent (given when submitting the contact form) and, where applicable, our legitimate interest in responding to business inquiries and maintaining professional relationships.

5. Data retention

Personal data submitted through our contact form is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

6. Sharing your data

We do not sell or rent your personal data. We may share data internally within Biomax d.o.o. to route your inquiry to the relevant department (e.g., technical support, product inquiries, partnership, careers), and with service providers who assist in the operation of our website, subject to confidentiality obligations.

7. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing or request its restriction
  • Request data portability, i.e. to receive your data and transfer it to another controller
  • Withdraw your consent at any time (this applies only to processing based on consent)

To exercise any of these rights, please contact us using the contact form on our website. If you have a complaint about how we handle your data, you also have the right to lodge a complaint with the supervisory authority: the Croatian Personal Data Protection Agency (AZOP), Ulica Metela Ožegovića 16, 10 000 Zagreb, Croatia, azop@azop.hr, +385 (0)1 4609 000.

8. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact us

If you have questions about this Privacy Policy or about how we process your personal data, please contact us through our contact page.